Frequently Asked Questions

Get all the answers to the most frequently asked questions (FAQs) regarding some of our popular categories which include Dry foodstuffs, frozen foods, sea foods, groceries, cooking accessories, vegetables/fruits, meat, cooking oils, seasonings, and baking stuffs and a whole lot more from premium brands as well as managing your account, payment, vouchers and much more.

Can I buy in bulk?

For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 08094423999 / 08055176315 / 08054954602 or email us at help@wokzy.com.ng or visit the Bulk Purchase Page to learn more.

Will all of the items in my order arrive in a single package?

Your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.

What is buyer protection?

We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. Visit the Buyer Safety Page to learn more.

What is the estimated delivery time?

Wokzy delivers products to customers all over Nigeria. Lagos 2-4, Rivers 3-7, Abuja 3-7 & other states 4-9 days

Why does the estimated delivery time vary?

Wokzy.com.ng is a true online marketplace that empowers Nigerians across the country. This means that not all products on our site are delivered by us. In addition, Wokzy buyers are found in every state in Nigeria. Given the various factors involved (the time it takes to ship, the courier company used, the distance between buyer and seller, and more) delivery times may vary.

Who will deliver my order?

Your order may be delivered by other courier companies, or by our agents, depending on the weight of the item or the place of delivery. You will be contacted prior to or on the same day as delivery to see if you are available to receive your order.

My order is shipped. How can I track it?

To track your order visit Wokzy.com.ng